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welcome to our Frequently Asked Questions pages

QUESTION - I'm having problems signing in. What can I do?

ANSWER
If you find that your email address or password is not recognised, please make sure you are using the same email address and password that you used when you registered with us.
If you can't remember your password, simply click the "I forgot my Password" link on the sign-in page, supply your email address on the next page and we will email a reminder of what your password is.
You can change your password, main email address or any of your other details at any time just by signing in to .

If you still have problems signing in to your account, please contact us .

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