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welcome to our Frequently Asked Questions pages

QUESTION - Will I get confirmation of my order?

ANSWER
Once you have placed your order you will be presented with an order confirmation screen detailing what you have bought, how much it cost and delivery options. At this time you will also be sent a confirmation by email re-stating the details for your records. This email does not however indicate that your order has been or begun to be processed or a confirmation of contract of purchase.

Once we have processed your order you will receive a second email from us detailing what has been sent to you and informing you of your tracking reference number (please note - not all orders will have a tracking number).
If you have received a tracking number, clicking on the tracking reference link will take you to the courier's website where you can see the progress of your delivery.

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