At Snow Republic, we respect your privacy and are
committed to preserving the privacy of all visitors to our website.
The information that you supply is protected in accordance with the Data Protection Act 1998.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on http://www.snowrepublic.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may pass on non-personal aggregated information about sales and website usage to reputable organisations for research or analysis purposes only, this will not include information that can be used to identify you.
We will never disclose your payment details to these third parties.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at email@example.com.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Cookies are small pieces of information that are stored on your computer, mobile or other device when you visit a website which allow the same website to recognise your device on future visits. Cookies do a number of different jobs such as remembering your preferences and chosen items and assisting you to improve your site experience.
Cookies used when visiting Snow Republic can be divided into 3 types each of which is outlined below.
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable the site to provide services you have asked for such as remembering your shopping bag items.
Category 2: Performance Cookies
This type collect anonymous information on how people use the site and the data is merged with other users to enable us to improve how the site operates. For example we utilise Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.
Category 3: Functionality Cookies
These remember choices you make such as currency or other configuration settings. These can then be used to provide you with an experience more appropriate with your selections and make the visits more tailored and pleasant.
You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser help section will normally provide details on how to manage the cookie settings.
SECURITY AND DATA RETENTION
At Snow Republic we take your online security very seriously.
We use a recognized, trusted and secure SSL certificate issued by Godaddy.com to secure online transactions with up to 256-bit SSL.
We use two Internet payment schemes - Sage Pay and Paypal for taking secure online credit card/credit payments (not all payment options may be available at all times). All providers use SSL encryption on their servers to ensure your credit card details are safe.
All providers use SSL encryption on their servers to ensure your credit card details are safe.
We guarantee to comply with the standards, procedures and requirements laid down in the UK Data Protection Acts 1984 and 1998 to ensure that your personal information is kept secure and processed fairly and lawfully.
If you have any questions about our site security please email firstname.lastname@example.org
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email@example.com.
We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org.